Float Clinical Support Customer Service & Call Center - White Lake, MI at Geebo

Float Clinical Support

3.
1 White Lake, MI White Lake, MI Full-time Full-time From $15 an hour From $15 an hour 3 days ago 3 days ago 3 days ago
Job Description:
At Springfield Urgent Care, we are currently looking for a Float Clinical Support to join our team.
This position will require travel to all of our locations (Current 8 Locations:
Clarkston, Highland, Hamburg, White Lake, Saline, St.
Clair Shores, Clinton Twp and Saginaw:
Subject to change based on growth of company) With this position, we are looking for full-time Float Clinical Support that will be on-call each morning, on their designated workdays, which can either be Sunday-Tuesday or Thursday-Saturday (Schedule Negotiable).
If there is a call in, the Float will be contacted by their supervisor to report to that clinic in need; The Float Clinical Support will provide relief for call-ins on a first come, first served basis- unless there is a greater need later.
In this case, the staff member will travel to the clinic in need if the clinic would have to close otherwise.
In the case that there are no call-ins, the Supervisor will review the schedule for the day and send the Float Clinical Support to the location with the lowest staff to patient volume ratio.
It is a requirement that the Float Clinical Support can work independently as a Clinical Assistant and Front Desk Receptionist.
Qualifications:
Minimum one year of experience in a medical receptionist capacity Minimum one year of experience in a clinical/medical assistant capacity Exceptional customer service and phone etiquette Ability to maintain effective and organized systems to ensure timely patient flow.
The ability to perform phlebotomy and administer injections Front Desk Receptionist
Responsibilities:
Greet patients Register patients according to established protocols Assist patients to complete all necessary forms and documentation including medical insurance Ensure patient information is accurate including billing information Inform patients of medical office procedures and policy Maintain and manage patient records Move patients through appointments as scheduled Answer incoming calls and properly address inquiries Schedule patient appointments Collect co-pays and payments All other duties as assigned by office manager Clinical Assistant
Responsibilities:
Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's chart Perform nursing procedures under supervision of physician or advanced practice provider Assist physician or advanced practice provider in exam rooms Give instructions to patients as instructed by physician or advanced practice provider Ensure all related reports, labs and information are filed in patients' medical records upon receipt of results Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls Triage and process messages from patients and front office staff to physician or advanced practice provider Maintain all logs and required checks (i.
e.
, refrigerator temperatures, emergency medications, expired medications, oxygen, sterilization spore check, etc.
) All other duties as assigned by office manager
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Employee discount Paid time off Life insurance Long-term disability Mileage Reimbursement ( At Current Federal Rate) Paid Travel Time Must Be Able to Pass a Background Check Job Type:
Full-time Pay:
From $15.
00 per hour Schedule:
12 hour shift On call Work Location:
In person At Springfield Urgent Care, we are currently looking for a Float Clinical Support to join our team.
This position will require travel to all of our locations (Current 8 Locations:
Clarkston, Highland, Hamburg, White Lake, Saline, St.
Clair Shores, Clinton Twp and Saginaw:
Subject to change based on growth of company) .
Estimated Salary: $20 to $28 per hour based on qualifications.

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